Lovers Watches Wooden Timepieces Handmade Cork Strap Bamboo Women Watch Luxury in Box Custom Logo

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Product Description

New Designs for you

Engraving available

Please buy LOGO and watch together when you place the orders, Your logo or messages can be engraved on watches dial, back and box.

Model: M11/M12

Watch Type: Bamboo Wristwatches

Style: Fashion and Casual

Mirror Material: Hardlex

Case Material: 100% Natural Bamboo

Weight: 23g and 19.5g (not include box weight)

Max Diameter: 44mm and 38mm

3ATM Water Resistance

FAQ

Shipping

Your orders will be sent out with available tracking numbers within 24 businesses hours once we confirmed your payments.

If engrave name/logo, it needs 2-5 days to prepare.

Kindly Notice: Because of the customs and weather or shipping seasons like Christmas the delivery time for you. Please kindly be patient to wait a little more time.

3.Custom Duty Or Import Tax

The list price above is not included any tax, buyers are responsible for customs duty or import tax in your country.

Return Policy

We will give a full refund if the item you received is different from the description.

A refund will be given after we received the goods back and quality fine. Please contact us before shipping any items back.

The sender shipping costs do not return, and the back shipping cost should be paid by your side.

2. All items are brand new and passed the strict quality check

3. If you are not satisfied when you received it and want to return, please return it within 3 days for a replacement or money back, the back shipping cost should be paid by your side.

Personalized Custom LOGO/Name

You can personalized your watch with a name or phrase of your choice. The watch is engraved to make this a truly unique and personal gift that will be treasured for years. Please buy a watch and logo fee together, and send us your logo information in your orders.

Feedback:

If you are satisfied with our products and service, please kindly give us 5 stars positive feedback.

Any questions about quality or ship, please kindly contact us, we must do our best to solve all questions well together with you.

Thank you very much. : )

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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of mygreenmum (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of mygreenmum.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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